Terms of Service

The domain name www.stolemate.com (hereinafter referred to as “Website”) is owned by Stole Mate Apparels LLP, a company incorporated under the Limited Liability Partnership Act 2008 with its office located at KRA 166, SERENE – 1st Floor, TV Station Road, Kudappanakunnu, Trivandrum, Kerala 695043.

Privacy

By accessing this website, you agree that your access to and use of this Website is subject to the terms and conditions set forth in this legal notice and all applicable laws, and that any such access or use is assumed at the user’s own risk. Additionally, Stole Mate reserves the right to change these terms and conditions at any time without prior notice.

All content, graphics, code and software used on or incorporated into this website, and the display or incorporation of all such content, graphics, code and software, are subject to copyrights held by or licensed to stolemate.com, and all rights thereto are specifically reserved.

Violation

We at Stole Mate, reserve the right to change, suspend or discontinue any service, content, feature or product offered through www.stolemate.com. We also reserve the right to correct any errors, inaccuracies or omissions (even after an order has been submitted) and to alter or update information at any time without prior notice. If we do change or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number you have submitted with the order. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors. We apologize for any inconvenience for the same.

Stolemate.com cannot be used for any illegal or unauthorized purposes. Harassment in any manner or form of the site, including via e-mail and chat or by obscene or abusive language, is strictly forbidden.

Warranty

Stole Mate does not provide warranties or promises on any merchandise, though we try to bring the best in class products to you. The information listed below each product are detailed to avoid any confusions after purchase. Actual colours and dimensions may slightly differ from the products as shown on the screen.

Returns & Refund

We have a customer friendly exchange policy. In case of any defective or wrong product, you could return the product. Kindly refer the Returns and Exchange policy of Stole Mate.

Standard Operating Procedures – Stole Mate Apparels LLP

Delivery

Please ensure to mention the correct delivery address with pin code and the phone number in your order. We are not responsible for any delays or non-delivery that results from incorrect addresses, or for any unforeseen delays from courier partners.

Please check the number of articles received at the time of delivery and in case of missing items or any other discrepancies, please reach out to us via our Customer Care channels within 24 hours of receipt of the parcel.