Returns & Exchange

Customer Satisfaction is the vital factor for the growth of our brand. So, we would like to offer a hassle-free Returns and Exchange policy for our customers.

If you have received a damaged or incorrect product, the product may be returned. Once the product is returned to our warehouse, it will be examined for initiating any one of the options below:

  • Exchange the product to something else of your choice, to its equal value. If the selected product is beyond the value, the extra amount needs to be paid.
  • Full cash refund can be claimed only for products with manufacturing defects.
  • Please raise the request at with essential details such as Invoice number, picture of the product, reason for return etc.

Important points to keep in mind while sending back the product:

  • We offer return with full refund option only for products with manufacturing defects.
  • Our Return/Exchange policy is extended only when goods to be returned are in resaleable condition (except for damaged ones) with proper price tags and bill.
  • Products purchased on sale/promotional offer period are not eligible for exchange.
  • Return/Exchange must be initiated within 2 days of receiving the product.
  • For those delivery partners who offer reverse pick up option, you may opt for the same to return the product.
  • Refund as eligible, will be processed within 10 working days of receiving the product for inspection.